Will your billing service increase my practice income?

The larger the practice, the greater the increase. Unless you follow up on all patient owed balances and unpaid insurance claims, you are losing a significant chunk of your income. Your co-pays alone can amount to 20-40% of your revenue.

Will your billing service replace the need for my staff?

Depending on the size of your practice, you may still want to keep administrative help for scheduling, filing, and obtaining authorizations. With less time spent on billing, your employees will be able to focus on these other support tasks.

Are all payments sent to my address?

Yes! Using Alpha Billing Solutions, all insurance and patient payments are mailed directly to you or deposited electronically into your bank account.

Can I speak to someone over the phone when I have a question?

We believe good communication with our clients is an important part of billing. You will receive the email address and direct phone number of your account manager. If you ever have any questions or concerns, you can always get in touch with him or her. When your account manager has questions or needs information, s/he will contact you through phone or email.

What is your fee for services?

There is a $200 initial registration fee ($300 for group practices) after which we charge a % of monthly income. The fee is negotiated on an individual or practice by practice basis, depending upon the type of practice (individual, group or clinic), billing volume and scope of services.

Are you HIPAA compliant?

Yes. All of our staff follow HIPAA guidelines regarding protected health information and patient privacy. Our software vendor and clearinghouse for billing electronic claims are also certified HIPAA compliant.

Are there long term contract commitments?

Contracts are not long term. If you are dissatisfied for any reason, you may terminate services at any time, provided you give us 30 days notice. We make this offer because most of our clients are extremely satisfied with our services.

How do I get started? And how long does that initial process take?

Call us at 412-444-5383 or email us at alphabillingllc@gmail.com to get started. We then send you a Client Intake Screening form that will ask questions about your current billing situation in order for us to customize a service plan that best meets your needs. After completion, we offer a 30 minute free consultation to personally get to know you and your practice better.